Blueleys Ltd Privacy and Cookie Policy

Last updated: 30/03/2025

1. Introduction

Blueleys Ltd (“we”, “us”, or “our”) is a registered training company committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, store, and share your personal information when you interact with our website and services. It also explains your rights and our obligations under applicable data protection laws.

By using our website and services, you agree to the terms of this Privacy and Cookie Policy. If you do not agree with our practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Data

We may collect and process the following personal data about you:

  • Contact Information: Name, email address, telephone number, postal address, and other contact details.
  • Registration Details: Information you provide when enrolling in our training courses or events, including educational background and qualifications.
  • Payment Information: Financial details required to process payments, which may be handled by third-party payment processors.
  • Communication Data: Records of your communications with us via email, phone, or other channels.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and the time and duration of your visits.

2.2 Non-Personal Data

We also collect non-personal information such as browser cookies, device information, and anonymized usage statistics. This data helps us improve our services and understand user interactions on our website.

3. How We Use Your Information

We use your information for various purposes, including:

  • Providing Services: To register you for training courses, manage your account, process payments, and provide customer support.
  • Improving Our Services: To analyze trends, administer the website, and gather demographic information for aggregate use.
  • Communications: To send you updates, newsletters, promotional materials (with your consent where required), and respond to your inquiries.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes, or to protect the rights and safety of Blueleys Ltd and its users.
  • Marketing: To inform you about new courses, services, or changes that may be of interest, subject to your consent where required by law.

4. Legal Basis for Processing Personal Data

We process your personal data only when we have a legal basis to do so. The legal bases include:

  • Consent: Where you have given your explicit consent.
  • Contractual Necessity: Processing necessary for the performance of a contract to which you are a party.
  • Legal Obligation: Processing required to comply with legal obligations.
  • Legitimate Interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights and freedoms.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with third-party service providers that assist us in operating our website, processing payments, providing customer service, or delivering training services. These providers are contractually obligated to protect your data and use it solely for the purposes for which it was disclosed.

5.2 Legal Requirements

We may disclose your personal data if required to do so by law or if we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. In such cases, we will ensure that the receiving party agrees to protect your data in a manner consistent with this Privacy and Cookie Policy.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. If you have any questions about the security of your personal data, please contact us.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and applicable laws.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data under certain circumstances.
  • Restriction: Request a restriction on how we process your personal data.
  • Portability: Request the transfer of your data to another organization or directly to you.
  • Objection: Object to our processing of your personal data on grounds relating to your particular situation.
  • Withdrawal of Consent: Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Email/Address]. We will respond to your request in accordance with applicable laws.

9. Cookies Policy

9.1 What Are Cookies?

Cookies are small text files placed on your device to collect information about your browsing activity on our website. They help us improve user experience, analyze website usage, and tailor content to your preferences.

9.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our website, such as authentication and security.
  • Performance Cookies: Collect anonymous data on how visitors use our website, which helps us improve its performance.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Advertising/Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may be placed by third parties.

9.3 How We Use Cookies

We use cookies to:

  • Ensure website functionality and security.
  • Analyze website usage and performance.
  • Personalize content and improve user experience.
  • Serve targeted advertising, based on your consent where required.

9.4 Managing Cookies

Most web browsers allow you to manage your cookie settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that disabling some cookies may affect the functionality of our website.

For more detailed information on how to manage cookies in your browser, please refer to the instructions provided by your browser vendor.

10. Third-Party Links

Our website may contain links to external sites that are not operated by Blueleys Ltd. Once you click on these links, please note that we have no control over the external site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. We advise you to review the privacy and cookie policies of any third-party sites you visit.

11. International Data Transfers

Blueleys Ltd operates internationally. If you are accessing our services from outside the jurisdiction in which your data is collected, your information may be transferred to, stored, and processed in a country that may not offer the same level of data protection as your home country. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Policy.

12. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this document. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

13. Contact Information

If you have any questions or concerns about this Privacy and Cookie Policy or our data practices, please contact us at:

Blueleys Ltd
a: 4 Haybarn Business Park, Cublington Road. Aston Abbotts, Buckinghamshire, HP22 4ND
e: support@blueleys.net
p: 0330 133 8120