Understand the role of the Care Assistant

• Work in ways that have been agreed with your employer
• Understand working relationships in health and social care
• Work in partnership with others

Continuing Professional Development:

• Personal development plan
• Develop skills and understanding

Duty of Care:

• Duty of care and safe practice
• Addressing dilemmas
• Comments and complaints
• Incidents, errors and near misses
• Confrontation & difficult situations

Equality and Diversity:

• Importance of equality & inclusion
• Inclusive ways of working
• Accessing equality information

Working in a Person-Centred way:

• Person centred values
• Person centred approaches
• Discomfort and distress
• Minimising pain and discomfort

Effective Communication:

• Importance of effective communication
• Meeting communication needs
• Promoting effective communication

Principles of confidentiality:

• Verbal and non- verbal communication
• Communication aids/ technologies

Privacy and Dignity:

• Principles of privacy & dignity
• Maintaining privacy & dignity
• Support to make choices
• Support active participation

Nutrition and Hydration:

• Principles of nutrition and hydration
• Food safety
• Support with fluids and nutrition

Awareness of mental health, dementia & learning disability:

• Understand needs
• Promoting positive health
• Understanding adjustments needed
• Importance of early detection
• Legal frameworks
• Mental capacity

Safeguarding Adults and Children:

• Principles of safeguarding
• Reduce the likelihood of abuse
• Responding to disclosures & suspected abuse
• Protecting people from harm

Health and Safety:

• Health and safety responsibilities
• Risk assessment
• Move and assist safely
• Responding to accidents and sudden illness
• Medication and healthcare tasks
• Handling hazardous substances
• Fire safety
• Working securely
• Managing stress

Handling information:

• Handling information in care

Infection prevention and control:

• Prevent the spread of infection